Sunday, January 29, 2012

Scooped By Skype and Rebtel

I don't do a whole lot of overseas calling, but I do know plenty of people that rely on Skype to stay in touch with their families in Germany, Spain, Switzerland, Austria, Poland and the UK. Without Skype, these folks would be utterly isolated because the cost of overseas calling is nearly usurious. Many Skype services are free and their basic international subscriptions start at under nine bucks a month.

So, what's the big deal? I use VOIP (Voice Over Internet Protocol) via Magic Jack and have done for some time. It's reliable and dirt cheap, considering the only reason I have a line "tethered" to my house is . . . you know, I don't really know why. Perhaps it's because cell service could go down and, in case of emergency, like a frickin' heart attack, I would like to imagine that I could get me dog to knock the phone off the desk so that I could call for the EMTs and not get, "Sorry, all circuits are busy now. Please try your call again from the afterlife." I used to have, like most folks, a real, hard-copper line but I wound up never using it except as a backup. My cellphone has been my sole mode of contact by voice and now, text and e-mail, for at least five years.

So, there are a whole host of service available to not replace, but to augment cell-phone service. After all, cell service is a personal point of contact rather than a connection to an organization, like a home. Yes, a home is an organization - if it isn't for you, I would suggest it's time to take a fresh look at what's going on at your house. Anywho, if you want to have a home identity and you need to make calls overseas, there are a whole host of choices, like Vonage, who I personally dislike and services like the aformentioned Skype and Rebtel, which offers a range of domestic and international calling that's web-based but tailored to a variety of interfaces so that it's easy to use and pretty darn cheap.

Vonage is currently running a promotion targeted at international callers that slashes their international one-pay rate from $14.99 to $9.99 a month for three months. But why do that when you can get Magic Jack for twenty bucks a year and get Rebtel's offer for international calls at under $8 a month for the foreseeable future? I think Vonage has missed the mark yet again, chasing down customers by implying reliability by spending tons on advertising. Same internet, same technology, so, why pay too much? I don't get it. It seems more than a little condescending. Oh, well: as usual, caveat emptor - let the buyer beware!

Olive Garden Doesn't Suck

Generally speaking, I wouldn't dare consider myself an elitist gourmand, but I do know good food when I eat it. Still, my restaurant choices leave some scratching their heads in rancor. In fact, I've been roundly criticised by European friends, who are naturally at the pinnacle of good taste, being that they're Eurotrash and all, for my stalwart defence of  some chain eateries. Yes, they know the hippest places to get a drunk on (Ludlow Street) and the best places to eat. Like Nine in Hoboken. And Outback.

Outback? Wha? These Euro-dudes and dudettes absolutely SWEAR by Outback. (Ja! Der Bloomin' Onion ist der schitt!) Oh, I'm sorry. Are you an Outback fan? Friended them on Facebook, have you? If so, I'm sorry. Outback, in the humblest possible mode of my typically know-it-all opinion, is pedestrian at best and barely edible at worst. I believe that these foreign folks love Outback because it epitomizes an American's middle-class view of what a "good" restaurant should offer - 'choice' this and 'prime' that with lots of fat and portions bigger than your face. Dipped in oil. Lathered with butter. Accompanied by limp vegetables that are there, let's face it, only for decoration. Gross, and pretty typical for an American chain joint. G'day, my butt. Er.

In the face of these misguided jibes, I counter with Olive Garden, to peals of laughter and derision. In turn, I wave them off because (bullet list follows:)

  • Fresh food, properly cooked, quality ingredients
  • Rotating menu, innovative and varied dishes
  • Northern Italian-style cuisine - a refreshing change from typical parmesan-ed-to-death dishes
  • Reasonable pricing
  • Substantial portions
  • Fresh salad, excellent soups, either of which is included with entrees
  • Pleasant, almost-classic wait service that isn't condescending or coated with buddy-artifice

In fact, I snubbed a local high-brow joint (with entrees starting at the thirty-buck mark and freakin' brushetta at $12 per) for a repeat visit to the Olive Garden closest to me. Seemed like a great idea at the time.

Perhaps Saturday nights are not the time to visit the OG. There was a massively long wait, no room whatsoever at the bar, a long wait for drink service and starters at the table, no (super-tasty) bread sticks until the ever-forgetful waiter came by to offer "more" bread sticks, which made everyone at the table laugh, over-cooked and over-wrought everything, (even the breadsticks that finally arrived an hour into the meal, no re-up offers on the drinks, which cost the waiter 10% of what would have been a fifty-buck bar bill and, get this, no water. What the heck?

Have I had the good fortune of hitting Olive Gardens in six states on just the right day and time, at the exact moment when the moons of dining service and quality aligned? I hope not, because that would be even more disappointing than dinner last night. And that would also make my Euro-buds right on the money and we can't have that, can we?

Sunday, January 23, 2011

Arthur's St. Moritz

I was surprised that the parking lot was full when we got there on Saturday, around 6:45. Popular place, I thought, which must be a good sign. There's no valet parking, so we waited for a spot. When we got into the restaurant, the maitre d' took my name and told us we'd have a twenty minute wait. I was again surprised, but we sat at the bar while I tried to convince my date to have an Irish coffee. Though the bar wasn't all that busy, it took a bit of time for one of the two bartenders to actually come over and take an order and quite some time to take my money. I'm not sure why the service was this way since there were only glasses to put away. The bartender was pleasant, though the on-tap Bass was slightly flat.

After we sat down, our server came by right away just to let us know that we were noticed. We had nachos as an appetizer and they were disappointing since they used marinara sauce in place of salsa and Cheez Whiz, apparently. The well-done steak was still pink in the middle but rather dry, chewy and not very tasty, served with three standard-issue onion rings. I had some kind of "Country Chicken" dish which was a chicken breast stuffed with sausage and sage and wrapped in applewood smoked bacon. It sure sounded good, but the stuffing was bland and the chicken was kind of gamey, probably due to the over-greasy smoke flavour of the bacon. It was served with canned cranberry sauce, cold, and flavourless whipped potatoes. For dessert, there was a super-cocoa-y lava cake that was pudding-like and mushy to the touch, served with canned whip cream and a couple of strawberries. Yow. The coffee was watery. So, all in all, not exactly a taste treat and with a bill topping up at $60 for two, at least double than what I would expect from a diner for below-diner-par food.

The environment was pleasant though plain. Many families were eating there since it's the one place in the area with a substantial dining room, I'm guessing. The server was very pleasant but busy enough to forget bringing water after she had suggested it and harried enough to forget lighting our candle. Being on wait staff is hard work, to be sure and never is it the server's fault when they're overwhelmed by waiting a dozen tables at a time: you try it. At least it was warm and comfortable and the acoustics were good so that although the place was packed, it was easy to have a normal conversation without feeling that one was intruding on other tables. We were there late enough on a Saturday night to here a little bit of the band, which was a ridiculously-sized 14-piece affair stuffed into the tiny dance-floor space beyond the bar.

I definitely don't mind paying a fair price for a good meal but I get the impression that Arthur's St. Moritz isn't firing on all cylinders. The food attempts to reach but definitely doesn't make it and paying a premium for worn-out ambience doesn't appeal, either. So, it's a "meh" experience that I'd avoid repeating. Too bad, really, too bad.